Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the MD88 Casino website, related services and any account you create through the site. In these terms, “MD88 Casino”, “we”, “us” and “our” refer to the online casino service and its relevant operating parties. “You” and “your” refer to the person accessing the site or using the services.

By accessing the site, registering an account, making a deposit or participating in a game, you agree to be bound by these Terms & Conditions. If you do not agree with any part of them, you must stop using the site. Other rules may apply to particular games, payment services, competitions or promotions. Those rules will be shown where relevant and form part of the agreement between you and MD88 Casino.

You are responsible for reading the current version of these terms before using the service. We may update, replace or amend the terms from time to time to reflect changes to the service, technology, legal requirements or operating procedures. Changes will apply from the date stated on the site or, where no date is stated, from publication. Continued use of the site after an update means that you accept the revised terms.

The site is intended for people who are legally permitted to access online gambling services in their location. Gambling laws can differ between Australian states and territories and may also apply differently when a person is travelling. You must check the rules that apply to you and must not use the site if doing so would breach any law or restriction.

Your responsibilities

• Use the site only for lawful purposes and in accordance with these terms.
• Provide information that is accurate, complete and current when requested.
• Keep your account details and security information confidential.
• Make sure that your use of the service is suitable for your age, location and personal circumstances.
• Read the rules for each game and any separate terms before participating.
• Notify us through the support channel shown on the site if you believe your account has been accessed by someone else.

2. Eligibility, registration and account security

You must be at least 18 years old to use the service. By registering, you confirm that you meet the minimum legal age and that you are legally allowed to participate in online gambling from your location. We may ask for proof of age, identity, address, payment ownership or other information before allowing access to some or all account functions.

You may have only one personal account unless we have expressly approved another arrangement. Accounts must be created in your own name and must not be opened on behalf of another person, a business, a group or an undisclosed beneficiary. You must not sell, transfer, rent or otherwise allow another person to use your account.

Registration information must remain accurate. If your name, address, contact information or other important details change, you should update them through the available account tools or contact options shown on the site. We may restrict account activity until required information has been supplied and verified.

You are responsible for protecting your username, password, device and any other account credentials. Do not share your login details or leave your account open on a shared device. Activity carried out through your authenticated account may be treated as activity authorised by you unless you have promptly reported suspected unauthorised access.

Verification and compliance checks

To protect customers and the service, we may carry out age, identity, payment, fraud, anti-money-laundering and responsible gambling checks. We may request documents or information that is reasonably necessary for these checks. Reviews can take place at registration, before a transaction, during account use or before an account is closed.

If you do not provide requested information within a reasonable period, or if information cannot be verified, we may delay, decline or restrict transactions and account activity. We may also suspend or close an account where we reasonably believe that the account has been used unlawfully, fraudulently, by an underage person or in breach of these terms.

You must not use a virtual private network, location-masking tool, false information or another method to bypass geographic, technical, age or account controls. You must not use the service from a location where online gambling is prohibited or where access would breach applicable requirements.

3. Deposits, games and promotions

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Payment details must be provided accurately. We may refuse or reverse a transaction if the payment method cannot be verified, appears to belong to another person, is linked to suspicious activity or is otherwise not accepted by the service.

You should only deposit money that you can afford to lose. A deposit is not a loan, and you must not use borrowed money, money needed for essential expenses or funds connected with unlawful activity. Your bank, card provider or payment service may apply its own fees, conditions or processing times. Those matters are outside our control.

Games are played according to the rules and outcome systems displayed on the site. You are responsible for checking the stake, selected game, relevant settings and any confirmation before submitting a play. Once a play has been accepted by the system, it will generally be treated as final, subject to applicable law, technical correction and the specific rules of that game.

We aim to keep account and game records accurate. If a technical error, pricing error, software fault or other obvious mistake affects a transaction or game result, we may correct the error and take reasonable steps to restore the position that would have applied without the error. This may include cancelling an affected play or adjusting an incorrect account balance.

Withdrawals may be subject to account verification, payment checks, applicable transaction rules and any requirements displayed when the request is made. We may return funds through an approved method connected with the original deposit or another method selected in accordance with our procedures. We will not promise a particular processing period where this depends on verification, payment providers, banks or other parties.

Promotions and bonuses

Promotions, bonuses, competitions and other offers may have separate conditions. These conditions may include eligibility requirements, an entry period, qualifying transactions, wagering or playthrough requirements, game restrictions, maximum values, expiry dates, withdrawal rules or limits on the number of offers that may be used.

You must read the conditions for an offer before accepting or using it. Unless the offer terms say otherwise, promotions are intended for one person and one account and must not be combined through coordinated activity. We may remove or refuse an offer where it has been obtained through error, abuse, multiple accounts, automation, misleading information or a breach of the promotional conditions.

Promotions are not a guarantee of winnings. We may change, suspend or withdraw an offer where necessary, provided we do so in accordance with the displayed offer terms and applicable requirements. If there is a conflict between these general terms and the specific conditions for a promotion, the specific conditions will apply to that promotion.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or recover losses. There is no strategy that guarantees a win. Set a budget and time limit before you play, keep track of your activity and stop if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.

Tools and support options may be available through the site to help you manage your gambling. Depending on the service, these may include deposit or loss controls, session reminders, time-outs, account restrictions or self-exclusion. Requests to close or restrict an account should be made through the relevant process shown on the site. You must not create another account to avoid a restriction or self-exclusion.

If you are worried about your gambling, consider speaking with a qualified financial, health or counselling professional and seek support from an appropriate Australian gambling-help service. If gambling is causing immediate financial or personal danger, stop using the service and seek urgent assistance from a suitable emergency or support provider.

Personal information is handled in accordance with the MD88 Casino Privacy Policy. We may collect, use, store and disclose information for purposes such as account administration, identity and payment verification, fraud prevention, customer support, responsible gambling, legal compliance, service improvement and security. The Privacy Policy explains applicable rights and choices in more detail.

Prohibited conduct

• Using the service while underage or allowing an underage person to access your account.
• Using another person's payment method or account without proper authority.
• Attempting to manipulate games, payment systems, promotions or account records.
• Using bots, scripts, automated software or other tools to obtain an improper advantage.
• Introducing malware, interfering with the site or attempting to access restricted systems or data.
• Uploading, transmitting or publishing content that is unlawful, threatening, deceptive, abusive or infringing.
• Using the service to launder funds, facilitate fraud or support any unlawful activity.

5. Suspension, liability and other legal matters

We may suspend, restrict or close an account where we reasonably consider this necessary to protect customers, the service or the integrity of games. Reasons may include a suspected breach of these terms, failed verification, fraud, payment concerns, underage access, responsible gambling concerns, technical problems or legal and compliance obligations.

If an account is closed, we will handle any remaining balance in accordance with applicable requirements and the circumstances leading to the closure. Funds connected with fraud, unlawful conduct, duplicated accounts, payment misuse or a breach of these terms may be withheld or reviewed where permitted. You remain responsible for obligations that arose before closure.

The site may occasionally be unavailable because of maintenance, upgrades, telecommunications failures, payment-provider issues, software faults, cyber incidents or events outside our reasonable control. We do not guarantee that the site, games or account services will always be available, uninterrupted, error-free or compatible with every device.

To the extent permitted by law, you use the site at your own risk. We are not responsible for loss caused by your failure to protect account credentials, your use of an unsupported device, an interruption outside our reasonable control, inaccurate information supplied by you or conduct that breaches these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law.

The site and its content may be protected by copyright, trade marks and other intellectual property rights. You may use the site for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, sell, frame, reverse engineer or commercially exploit any part of the site unless you have permission or the law allows it.

Questions, complaints and governing law

If you have a question, transaction concern or complaint, use the customer support or contact option displayed on the site. Provide enough information for the matter to be reviewed, such as the relevant account details, date, transaction reference and a clear description of the issue. Do not include another person's private information unless it is necessary and you are authorised to provide it.

We will review complaints in accordance with our internal procedures and may request further information. A complaint does not remove your responsibility to comply with these terms. If the issue cannot be resolved through the available support process, further options may exist under applicable law or through an appropriate external dispute or consumer protection body.

These terms are intended to operate with the laws and mandatory consumer protections that apply to your use of the service. If a court or authorised body finds one provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that we have waived the right to enforce it later.

By continuing to use MD88 Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities they place on you and agree to comply with them. If you are uncertain about any part of the terms, stop using the service and seek independent legal or financial advice before proceeding.